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Refrigerator Door Not Closing Properly

The part(s) or condition(s) listed below for the symptom Refrigerator door not closing properly are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator door not closing properly

For the most accurate results, enter your model number.


Cause 1Door Gasket

A twisted or worn gasket can keep the door from closing properly. Inspect the door gasket for kinks or twists. You can use a hair dryer to try smoothing out the kinks. If the door gasket is damaged it will need to be replaced.

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Cause 2Door Catch

The door cam helps the door to close. If the door cam is worn or broken the door may not close properly. Inspect the door cam for damage, and replace it if needed.

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Cause 3Bottom Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 4Top Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 5Door Support

A refrigerator door support is often used on French Door models to flip a mullion heater flap to seal the gap between the doors. If the door support is damaged or misaligned, the mullion heater flap may not be positioned appropriately for the door or doors to close completely. Inspect the support for damage and replace if necessary.

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Cause 6Door Hinge Kit

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 7Mullion Heater

French door refrigerators will often use a mullion heater flap which flips open as the two main doors are closed to provide a proper seal. If the mullion heater is misaligned or damaged, it can prevent the doors from closing properly. Inspect the mullion heater for any damage and replace it with a new one if necessary.

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Cause 8Door Guide

A door guide is often used on French door refrigerators to assist in flipping open a mullion heater flap to provide a seal between the two main doors. If the guide is damaged or misaligned, the flap may not engage accurately and prevent the doors from closing properly. Inspect the door guide (often attached to the inner liner at the top of the frame) and replace it with a new one if necessary.

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Cause 9Obstructed Door

The door bin may be hitting the shelf causing the door to stay slightly open. Food Items in the door bins and shelves can also keep the door from closing. Make sure the shelves and door bins are in the proper locations. Avoid overloading the door bins and shelves.

Cause 10Closing Cam

A refrigerator door closing cam allows the door to rest in place in the open position and to close securely on its own when the door is swung shut. If a refrigerator door does not close properly, it's likely the closing cam has worn out and will need to be replaced.

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Cause 11Door Hinge

If the door hinge is bent or misaligned the door can rub on the liner. If the door gasket is catching and twisting on the hinge side, a shim can be added between the hinge and frame. This will add more space to help keep the gasket from catching on the frame when the door is closed.

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Cause 12Door Stop

A damaged refrigerator door stop can prevent the door from closing properly. Inspect the component for signs of wear and replace if necessary.

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Cause 13Hinge

A damaged or bent hinge could cause the refrigerator door to be misaligned and not close properly. Inspect all hinges for defects and replace one or more as necessary.

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Cause 14Closing Mechanism

A refrigerator door closing mechanism allows the door to rest in place in the open position and to close securely on its own when the door is swung shut. If a refrigerator door does not close properly, it's likely the closing mechanism has worn out and will need to be replaced.

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Cause 15Spring

Spring

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Cause 16Center Hinge

A damaged or bent center hinge could cause the refrigerator door to be misaligned and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 17Drawer Glide Gear

Drawer Glide Gear

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Cause 18Drawer Slide Rail

A refrigerator drawer slide rail is the component that allows a drawer to be pulled out and pushed back in smoothly. If the rail is damaged or misaligned, the drawer may not be able to be pushed in all the way, preventing a refrigerator door from closing properly. Inspect the drawer slide rail for any damage and replace if necessary.

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