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Refrigerator Freezer Door or Drawer Not Closing Properly

The part(s) or condition(s) listed below for the symptom Refrigerator freezer door or drawer not closing properly are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator freezer door or drawer not closing properly

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Cause 1Door Hinge

A damaged or bent door hinge could cause the freezer door to be misaligned and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 2Door Stop

A damaged refrigerator freezer door stop can prevent the door from closing properly. Inspect the component for signs of wear and replace if necessary.

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Cause 3Bottom Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 4Top Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 5Center Hinge

A damaged or bent center hinge could cause the freezer door to be misaligned and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 6Door Hinge Kit

A damaged or bent door hinge could cause the freezer door to be misaligned and not close properly. Inspect the hinge for defects and install new door hinge kit components if necessary.

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Cause 7Hinge

A damaged or bent hinge could cause the freezer door to be misaligned and not close properly. Inspect all hinges for defects and replace one or more as necessary.

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Cause 8Obstructed Door

The freezer's door may not be able to close properly if a shelf or drawer is misaligned or large food items are stored in a door bin. Confirm all shelves are in place and drawers fully closed, and rearrange food items as necessary, to remove any obstruction preventing the door from fully closing and sealing.

Cause 9Door adjustment required

If the refrigerator is level and the hinges are good, the door may just need to be adjusted. On some refrigerators there are adjustment screws on the lower hinge to raise and lower the door. On others you can add plastic washers or shims to the lower hinge pin to help align the doors. Sometimes loosening the top hinge screws will let you move the door slightly from side to side. Don’t forget to retighten the screws after any adjustments are made.

Cause 10Closing Cam

A refrigerator door closing cam allows the door to rest in place in the open position and to close securely on its own when the door is swung shut. A damaged closing cam could prevent the door from closing properly. Inspect the cam for wear or damage and replace if necessary.

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Cause 11Closing Mechanism

A refrigerator door closing mechanism allows the door to rest in place in the open position and to close securely on its own when the door is swung shut. A damaged closing mechanism could prevent the door from closing properly. Inspect the mechanism for wear or damage and replace if necessary.

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Cause 12Drawer Slide Rail

The drawer slide rails allow a freezer drawer to slide easily in and out. If either of the slide rails is damaged or misaligned, the drawer may not close properly. Inspect the slide rails for wear or damage and replace if necessary.

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Cause 13Drawer Track

The drawer tracks allow a freezer drawer to slide easily in and out. If either of the tracks is damaged or misaligned, the drawer may not close properly. Inspect the tracks for wear or damage and replace if necessary.

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Cause 14Door Gasket

A twisted or worn gasket can keep the door from closing properly. Inspect the door gasket for kinks or twists. You can use a hair dryer to try smoothing out the kinks. If the door gasket is damaged it will need to be replaced.

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