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Washer Won't Stop

The part(s) or condition(s) listed below for the symptom Washer won't stop are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Washer won't stop

For the most accurate results, enter your model number.


Cause 1Water siphoning from tub

If the water is siphoning from the tub the outlet (end) of the drain hose is likely lower than the water level in the tub. The drain hose should terminate between 30” to 36” above the floor, depending on the model, in a standpipe or laundry tub. If the drain hose is sealed at the top of the standpipe or excess hose is pushed too far down into the pipe, siphoning can occur. ?

Cause 2Control Board

If the washer can successfully drain the water from the tub then a defective control board could be responsible for the washer not stopping. The control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.

Parts
Cause 3Main Control Board

If the washer can successfully drain the water from the tub then a defective main control board could be responsible for the washer not stopping. The main control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.

Parts
Cause 4Timer

If the washer can successfully drain the water from the tub then a defective timer could be responsible for the washer not stopping. You can test the timer by using a multimeter and consulting the wiring diagram. If the timer is defective, replace it.

Parts
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