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Washer Won't Start

The part(s) or condition(s) listed below for the symptom Washer won't start are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Washer won't start

For the most accurate results, enter your model number.


Cause 1Water Supply Valves are Closed

Confirm that both the hot and cold water supply valves are open. If the valves are closed the washer won't fill to start the wash cycle.

Cause 2User Control and Display Board

To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.

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Cause 3Timer

The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity.

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Cause 4Door or lid is open

Make sure the door or lid is closed. Most machines will not run with the door or lid open.

Cause 5Door is Open

Make sure the door is closed. The washer will not run with the door open. 

Cause 6Line Fuse

The line fuse blows if the washer circuits are overloaded. If the line fuse blows, the washer won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. Check for shorted out components such as the wires, motor, or drain pump. If you don’t resolve the underlying issue, the new fuse will blow too.

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Cause 7Thermal Fuse

If the washer overheats, the thermal fuse will blow. If the line fuse blows, the washer won’t start. To determine if the thermal fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. If you don’t resolve the underlying issue, the new fuse will blow too.

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Cause 8Control Board

Since a washing machine control board is responsible for sending voltage to nearly all of the washer's electrical components, a faulty board may cause the washer not to start. If the washer's entire display is not working, it's likely the control board is defective. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance's wiring diagram.

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Cause 9Door Latch

The door latch secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door latch is defective, the washer will not spin or start. The door latch can fail either mechanically or electrically. Inspect the door latch for damage. If the door latch is damaged or does not latch properly, replace it. To determine if the door latch has failed electrically, consult your washer’s wiring diagram and use a multimeter to test each of the door latch switches, if applicable, for continuity.

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Cause 10Main Control Board

The main control board might be defective. However, the main control board is rarely at fault for this symptom. Before replacing the main control board, first check all of the more commonly defective parts.

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Cause 11Incoming Power Problem

If the outlet is not receiving electric power, the circuit breaker may be tripped. The best indicator of a tripped circuit breaker is the washer will appear to not have any power to it and the breaker for the washer on the main circuit panel will have switched to the off or half-way position. To reset the breaker turn it to the off position then back on. If all breakers are in the "On" position there may be another incoming power problem.

Cause 12Power cord not plugged in

The power cord needs to be plugged into the wall outlet securely for the washer to operate.

Cause 13Drain Pump

A washing machine drain pump assists in removing the water from the tub by forcing the water through a drain hose to a laundry tub or drain pipe. Since water may be drained from the tub multiple times during a wash cycle, a defective drain pump may prevent the washer from starting. If there is still water in the tub after the washer stops, inspect the drain pump for any obstruction. You can also use a multimeter to test the drain pump for electrical continuity to help determine if the pump is able to function or not.

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Cause 14Power Cord

First ensure that power is getting to the electrical outlet. If the electrical outlet is receiving power, but the washer won’t start, the power cord might be defective. However, this is very rare. To determine if the power cord is defective, use a multimeter to test it for the cord for power. If the power cord is not getting power, replace it.

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Cause 15Door Lock

The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door lock is defective, the washer will not spin or start. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, consult your washer’s wiring diagram and use a multimeter to test each of the door lock switches for continuity.

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Cause 16Control Panel

If the whole display is not working (not just the start button), then it's likely the control panel itself will need to be replaced to fix the washer not starting problem.

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Cause 17Water Inlet Valve

Water Inlet Valve

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Cause 18Clutch

Clutch

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Cause 19Drive Belt

Drive Belt

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Cause 20Fuse

The fuse will blow if the washer circuits are overloaded, resulting in the washer not starting. To determine if the fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. Check for shorted out components such as the wires, motor, or drain pump. If you don’t resolve the underlying issue, the new fuse will blow too.

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Cause 21Suspension Rod

Suspension Rod

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Cause 22Shift Actuator

Shift Actuator

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Cause 23Lock

Lock

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Cause 24Fill Hose

Low water pressure or an obstruction in one or more of the washing machine's fill hoses can prevent water filling the tub and cause the washer not to start. Confirm the home's water pressure is at least 20 psi and inspect the fill hoses for any obstructions. Regardless of hose condition, it is recommended that the hoses be replaced every five years.

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