Washer Controls Don't Work

A washer selector knob needs to be able to engage and rotate the selector switch stem for that control to work. If the knob is cracked or stripped out and just slips on the stem a new knob will need to be installed to properly engage the switch.

The washer's timer knob needs to be able to engage and rotate the timer stem for the control to work. If the knob is cracked or stripped out and just slips on the stem a new knob will need to be installed to properly engage the control.

A washer control knob needs to be able to engage and rotate the switch stem for that control to work. If the knob is cracked or stripped out and just slips on the stem a new knob will need to be installed to properly engage the switch.

A washer control knob needs to be able to engage and rotate the switch stem for that control to work. If the knob is cracked or stripped out and just slips on the stem a new knob will need to be installed to properly engage the switch.

If the whole washer display or timer is not working, it's likely the control board is defective. However, this is not that common of a problem. Before replacing the board, check all of the more commonly defective parts. If you have determined that all of the other components are working properly, replace the control board. (The control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component.)

The washer door lock allows the control to start and run the washer once the door or lid is fully closed. A faulty door lock may signal that the door or lid is not closed when it is, causing the washer controls not to work. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, consult your washer’s wiring diagram and use a multimeter to test each of the door lock switches for continuity.

The washer door latch allows the control to start and run the washer once the door or lid is fully closed. A faulty door latch may signal that the door or lid is not closed when it is, causing the washer controls not to work. The door latch can fail either mechanically or electrically. Inspect the door latch for damage. If the door latch is damaged or the door can not latch properly, replace the latch. To determine if the door latch has failed electrically, consult your washer’s wiring diagram and use a multimeter to test each of the door latch switches for continuity.

If the whole washer display or timer is not working, it's likely the main control board is defective. However, this is not that common of a problem. Before replacing the board, check all of the more commonly defective parts. If you have determined that all of the other components are working properly, replace the main control board. (The control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component.)

If the whole washer display or timer is not working, it's likely the timer itself is defective. However, this is not that common of a problem. Before replacing the timer, check all the more commonly defective parts. If you determine that all of the other components are working properly, test the timer by using a multimeter and consulting the wiring diagram. If the timer is defective, replace it.

If just the start button is malfunctioning and you've confirmed the door lock or door latch is working properly, then it's likely that a faulty control panel is the cause of the problem. A new control panel will need to be installed to resolve the issue.

If just the start button is malfunctioning and you've confirmed the door lock or door latch is working properly, then it's likely the user control and display board is defective. A new board will need to be installed to resolve the problem.

If just the start button is malfunctioning and you've confirmed the door lock or door latch is working properly, then it's likely that a faulty touchpad and control panel is the cause of the problem. A new touchpad and control panel will need to be installed to resolve the issue.

If the outlet is not receiving electric power, the circuit breaker may be tripped. The best indicator of a tripped circuit breaker is the washer will appear to not have any power to it and the breaker for the washer on the main circuit panel will have switched to the off or half-way position. To reset the breaker turn it to the off position then back on. If all breakers are in the “On” position, there may be another incoming power problem.

The power cord needs to be plugged into the wall outlet securely for the washer to operate.