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Kenmore Dryer Won't Stop

The part(s) or condition(s) listed below for the symptom Dryer won't stop are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

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Most Frequent Causes for Dryer won't stop

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Cause 1Air Flow Problem

If the vent is clogged or partially clogged, it will restrict the airflow through the dryer, substantially increasing the drying time. To ensure proper dryer performance, you should clean your dryer’s venting system at least once per year.

Cause 2Blower Wheel

The blower wheel draws air through the dryer and pushes the air out the vent. Clumps of lint, socks, and small articles of clothing can escape the lint filter and get caught in the blower wheel. In addition, the blower wheel sleeve can wear out, allowing the blower wheel to wobble on the motor shaft. If the blower wheel is obstructed or defective, it may take too long to dry clothes. To determine if the blower wheel is working properly, remove the dryer vent and assess the strength of the air flow. If the air flow is weak, check the blower wheel for obstructions. If no obstructions are present, try rotating the blower wheel by hand. If the blower wheel wobbles as it turns, replace it.

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Cause 3Incoming Power Problem

Plug in the dryer or check house power at outlet/circuit breaker.

Cause 4Gas Valve Solenoid

Gas dryers have two or more gas valve solenoid coils. The gas valve solenoids open the gas valve ports to allow gas to flow into the burner assembly. If a solenoid fails, the burner may run intermittently. If the burner keeps shutting off, the dryer won’t heat properly and may not stop. To determine if one or more of the gas valve solenoids has failed, check the igniter. If the igniter glows and goes out but does not ignite the gas, the gas valve solenoid is defective. If one or more of the gas valve coils are defective, we recommend that you replace them as a set.

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Cause 5Control Board

A dryer's control board controls the voltage being sent to all of the appliance's electrical components. If there's no obstruction in the dryer's venting and the dryer is heating to the proper temperature, it's possible the control board is defective and allowing the appliance to run longer than it should. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to test for voltage reaching the drive motor after reviewing the dryer's wiring diagram.

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Cause 6Main Control Board

A dryer's main control board controls the voltage being sent to all of the appliance's electrical components. If there's no obstruction in the dryer's venting and the dryer is heating to the proper temperature, it's possible the control board is defective and allowing the appliance to run longer than it should. You can inspect the board for signs of damage or a shorted component.

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Cause 7Heating Element Assembly

The heating element warms the air before the air enters the dryer drum. If the heating element assembly isn’t working, the drying time will be substantially increased. To determine if the heating element has burned out, use a multimeter to test it for continuity. If the heating element does not have continuity, replace it.

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Cause 8Door Switch

A dryer door switch will allow voltage to be sent from the control board to the drive motor once the door is closed and interrupt that voltage when the door is opened. If the dryer is not stopping when the door is opened, the door switch has likely shorted closed. You can use a multimeter to test the door switch for electrical continuity. If the switch tests positive for continuity both before and after actuation, the component is defective and will need to be replaced.

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Cause 9Dirty Moisture Sensor Bars

The control board uses the moisture sensor bars to sense the dampness of the clothes. Over time the sensor bars can become coated, expecially from dryer sheet residue. Try cleaning off the bars with warm soap and water. If the sensor bars are damaged they will need to be replaced.

Cause 10Lint Filter

The lint filter might be clogged. Dryer sheets and fabric softener can leave a residue on the lint filter, reducing the air flow. If the lint filter is clogged, clean it.

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Cause 11Moisture Sensor

The moisture sensor monitors the clothing’s moisture level and sends a signal to the control board when the clothes are dry. If the moisture sensor is malfunctioning, it could inaccurately report that the clothing is still moist, causing the dryer to keep running even though the clothes are dry. However, this is rarely the case. Before replacing the moisture sensor check all the more commonly defective parts. If you have determined that all of the other components are working properly, replace the moisture sensor.

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Cause 12Cycling Thermostat

The cycling thermostat cycles the heat on and off to regulate the air temperature. If the cycling thermostat is defective, the dryer will not heat. However, this is rarely the case. Before replacing the cycling thermostat check all the more commonly defective parts. If you have determined that all of the other components are working properly, test the thermostat by using a multimeter to test for continuity. If the thermostat does not have continuity, replace it.

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Cause 13High Limit Thermostat

The high-limit thermostat monitors the dryer temperature and shuts off the burner if the dryer overheats. If the high-limit thermostat is malfunctioning, it may shut off the burner even if the dryer is not overheating. However, this is rarely the case. Before replacing the high limit thermostat check all the more commonly defective parts. If you have determined that all of the other components are working properly, test the thermostat by using a multimeter to test it for continuity. If the thermostat does not have continuity, replace it..

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Cause 14Timer

Mechanical timers have a motor on them like a clock that rotates the timer down to the off position on the control panel. If the motor goes bad on the timer it will not move when set to a timed dry cycle and the dryer won’t stop.

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