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Freezer Door or Lid Not Closing Properly

The part(s) or condition(s) listed below for the symptom Freezer door or lid not closing properly are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Freezer door or lid not closing properly

For the most accurate results, enter your model number.


Cause 1Obstructed Door or Lid

The freezer’s door or lid may not be able to close properly if a shelf or drawer is misaligned or large food items are stored in a door bin. Confirm all shelves are in place and drawers fully closed, and rearrange food items as necessary, to remove any obstruction preventing the door or lid from fully closing and sealing.

Cause 2Door Hinge

A damaged or bent door hinge could cause the freezer door or lid to be misaligned and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 3Bottom Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 4Top Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 5Center Hinge

A damaged or bent center hinge could cause the freezer door or lid to be misaligned and not close properly. Inspect the hinge for defects and replace if necessary.

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Cause 6Door Hinge Kit

A damaged or bent door hinge could cause the freezer door or lid to be misaligned and not close properly. Inspect the hinge for defects and install new door hinge kit components if necessary.

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Cause 7Hinge

A damaged or bent hinge could cause the freezer door or lid to be misaligned and not close properly. Inspect all hinges for defects and replace one or more as necessary.

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Cause 8Closing Cam

A freezer door closing cam allows the door to rest in place in the open position and to close securely on its own when the door is swung shut. If the freezer door does not close properly, it's likely the closing cam has worn out and will need to be replaced.

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Cause 9Closing Mechanism

A freezer door closing mechanism allows the door to rest in place in the open position and to close securely on its own when the door is swung shut. If the freezer door does not close properly, it's likely the closing mechanism has worn out and will need to be replaced.

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Cause 10Door Gasket

A twisted or worn gasket can keep the door from closing properly. Inspect the door gasket for kinks or twists. You can use a hair dryer to try smoothing out the kinks. If the door gasket is damaged it will need to be replaced.

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Cause 11Door Stop

A damaged freezer door stop can prevent the door from closing properly. Inspect the component for signs of wear and replace if necessary.

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