The part(s) or condition(s) listed below for the symptom Microwave turntable not turning are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.
Microwave Turntable Not Turning? Microwave Oven Troubleshooting
Microwave Not Working? Microwave Oven Troubleshooting
Microwave Not Heating? Microwave Oven Troubleshooting
Microwave Light Bulb Not Working? Microwave Oven Troubleshooting
Microwave Is Loud/Noisy? Microwave Oven Troubleshooting
Microwave Exhaust Fan Not Working? Microwave Oven Troubleshooting
Microwave Buttons Not Working? Microwave Oven Troubleshooting
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Microwave Sparking/Arcing? Microwave Troubleshooting
Microwave Door Won't Open? Microwave Troubleshooting
Microwave Turns On By Itself? Microwave Troubleshooting
Microwave Display Not Working? Microwave Troubleshooting
Microwave Shuts Off After A Few Seconds? Microwave Troubleshooting
What Causes a Microwave to Spark and Arc?Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad is defective. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
The main control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
