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Gibson Dryer Damaging Clothes

The part(s) or condition(s) listed below for the symptom Dryer damaging clothes are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Dryer damaging clothes

For the most accurate results, enter your model number.


Cause 1Drum Support Bearing

The drum support bearing is a component used on some dryer models to support the rear of the drum and allow the drum to rotate freely. If the bearing is loose or broken, the drum can become misaligned and damage clothing items that become trapped between the edge of the drum and the front bulkhead. You will need to disassemble the dryer and uninstall the drum to inspect the drum support bearing and to determine if it should be replaced.

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Cause 2Drum Slide Glide or Pad

The drum glides (also called slides) might be worn out. The drum glides are small plastic pieces that support the front of the dryer drum. As the drum rotates, it slides on these plastic pieces. Over time, the drum glides wear out. If the drum glides are worn out, the dryer will usually make noise and the drum will drop down and have a wider gap at the bottom allowing clothes to get caught in the gap. To determine if the drum glides are worn out, inspect them for wear. If one or more glides are worn out, replace all of the glides as a set.

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Cause 3Drum Assembly

As the drum assembly rotates, the clothing could be catching on a damaged section of the drum resulting in tears or holes in the clothing. Inspect the inside of the drum with a flashlight and run a cloth across the surface to see if it catches on anything. If the drum assembly is damaged or has cracks, it should be replaced.

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Cause 4Filter Cover

The filter cover holds the lint filter in place. If the filter cover is broken or damaged, clothes can get caught and tear on the cover. Inspect the filter. If the filter cover is cracked or damaged it will need to be replaced.

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Cause 5Drum Roller Axle

One or more of the drum roller axles might be worn out. Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers, supporting the front of the drum. Over time, the drum rollers and axles wear out, causing a loud rumbling noise and the drum to drop down and have a wider gap at the bottom allowing clothes to get caught in the gap. To determine if the drum roller axles are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If the rollers spin freely without wobbling, the axles do not need to be replaced. If a roller wobbles and/or does not spin freely, we recommend replacing all of the axles and rollers as a preventative measure.

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Cause 6Drum Roller

One or more of the drum rollers might be worn out. Many dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. When the drum rollers are worn out, they can cause the dryer to make a loud rumbling noise and if worn badly the drum will drop down and have a wider gap at the bottom allowing clothes to get caught in the gap. To determine if the rollers are worn out, inspect the rollers. If one or more of the rollers are severely worn, we recommend replacing all of the rollers at the same time as a preventative measure (The roller shaft can often be reused if it is in good condition. Clean the shaft thoroughly before installing the new rollers).

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Cause 7Felt Seal

Felt seals are used to keep the hot air from escaping from around the drum. Depending on the model you may only see one around the front or one around the front and one at the rear of the drum. If the felt seal gets torn or is missing, clothes can get caught inbetween the drum and the outer housing often called a "shroud". Open the door and inspect the felt seals for damage and replace them if necessary.

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Cause 8Drum Support Roller & Axle

Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. Over time, the drum roller axles can wear out, causing the rollers to wobble. The drum will drop down and have a wider gap at the bottom allowing clothes to get caught in the gap. To determine if the support rollers are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If the rollers spin freely without wobbling, they do not need to be replaced. If a roller wobbles and/or does not spin freely, we recommend replacing all of the axles and rollers as a preventative measure.

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Cause 9Object stuck inside drum area

Screws, nails and other objects can get caught in the drum seal or air intake grill and damage the clothes. Use a flashlight to inspect the inner drum. You can also use a cloth to rub around the drum interior to see if it catches on anything. Remove any objects you find. If the inlet grill or other interior parts are damaged, the part will need to be replaced.

Cause 10Drum Baffle

If the drum baffle becomes loose or falls off, clothes can get snagged and torn. Check to see if the drum baffles are tight against the drum. If the baffles are loose they can be tightened. If they are cracked or broken they will need to be replaced.

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Cause 11Air Duct

Air Duct

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