The part(s) or condition(s) listed below for the symptom Chainsaw chain not turning are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.
The clutch pads engage the clutch drum to allow the chain to rotate. If the clutch pads are worn out, the motor will run, but the clutch pads will not engage the clutch drum. As a result, the chain won't turn. Make sure that the stop lever is disengaged. If the stop lever is engaged, the chain won't turn. If the clutch pads are worn out, replace the clutch assembly.
The clutch pads engage the clutch drum to allow the chain to rotate. If the clutch pads are worn out, the motor will run, but the clutch pads will not engage the clutch drum. As a result, the chain won't turn. Make sure that the stop lever is disengaged. If the stop lever is engaged, the chain won't turn. If the clutch pads are worn out, replace the clutch assembly.
The clutch band drum brake engages the clutch drum to allow the chain to rotate. If the clutch band is worn out, the motor will run, but the clutch band will not engage the clutch drum. As a result, the chain won't turn. Make sure that the stop lever is disengaged. If the stop lever is engaged, the chain won't turn. If the clutch pads are worn out, replace the clutch assembly.