Crosley Electric Stove Burner Not Working

The part(s) or condition(s) listed below for the symptom Electric stove burner not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Electric stove burner not working

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Cause 1Igniter


Cause 2Surface Element Switch

The surface element switch sends voltage to the surface element coil. If the switch is defective, the surface element will not work. If there is another element of the same size on the stove, try switching the elements. If the surface element still doesn’t work, the surface element switch is likely defective. The surface element switch cannot be tested or repaired—if you suspect the switch is defective, replace it.

Cause 3Surface Element Board

The surface element board has relays that regulate the power supply to the burners. If one or more of the relays fails, the surface element won’t work. If two or more burners fail at the same time, this indicates that the surface element board is likely at fault. If only one surface element won’t work, use a multimeter to test the element for continuity. If the surface element has continuity, the surface element board might be defective.

Cause 4Incoming Power Problem

It is possible that the range is not receiving proper voltage. Electric ranges require 220 volts of alternating current. If the range is receiving significantly less voltage, the surface element won’t work. To determine if the electrical outlet has sufficient voltage, use a multimeter to test the incoming power at the wall socket.

Cause 5Coil Surface Element

First, make sure that the element is pushed all the way into the socket. Second, inspect the surface element for damage. If the element appears to be damaged, replace it. Lastly, use a multimeter to test the surface element for continuity. If the surface element does not have continuity, replace it.

Cause 6Radiant Surface Element

The most common cause when the surface element won't work is the radiant surface element itself. The radiant surface element - or heating element - can burn out similar to a light bulb. If the surface element won't work and it doesn't have continuity, it will need to be replaced. The radiant surface element is not repairable.

Cause 7Solid Surface Element

If the surface element won't work, and the stove has the solid surface element type of heat, it's likely that the solid surface element itself has burned out. The solid surface element works very similarly to other surface elements - inside there is a heating element that glows when electricity is applied to it. As it gets hotter, the heat is transferred to the solid surface element

Cause 8Element Receptacle and Wire Kit

The surface element plugs onto a receptacle. Over time, the contacts in the receptacle can burn out. If the receptacle contacts burn out, the surface element will not receive power. To determine if the element receptacle has failed, inspect the receptacle contacts. If the contacts are visibly burnt or damaged, replace the element receptacle. In addition, examine the element prongs for signs of burning. If the prongs are burnt, replace both the element and element receptacle.

Cause 9Oven Control Board

A range or cooktop's control board will send voltage to a stovetop heating element when the element's control knob or touchpad button is set to the “on” position. If the control board is defective, the voltage may not be sent to the heating element and the element will not heat. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to test for voltage reaching the heating element or elements after reviewing the appliance's wiring diagram.

Cause 10Loose or Burnt Wire Connection

These wires commonly burn out near the heating element. To determine if a wire has burned out, inspect the wires leading to the element. If a wire is burned out, it will often be visibly burnt.

Cause 11Control Board

Control Board

Cause 12Temperature Sensor

Temperature Sensor

Cause 13Switch the surface elements

Removable elements can be switched. If the unit is getting electricity and the element still won't heat, switch out the faulty element with one that you know works. Simply unplug it from the element receptacle and plug the working one in. If the working element heats up, you'll know the sruface element you removed is at fault and should be replaced.