The part(s) or condition(s) listed below for the symptom Microwave buttons not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.
To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.
If the control buttons won't work first try resetting the control board. This can be done by unplugging the microwave for about 10 seconds and plugging it back in.
To determine if the control module is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control module is defective.
If none of the microwave buttons are working, you should use a multimeter to test the door switches for electrical continuity. If one of more of the switches test negative for continuity, the switch or switches should be replaced.
If none of the microwave buttons are working, you should use a multimeter to test the door switches (micro switches) for electrical continuity. If one of more of the switches test negative for continuity, the switch or switches should be replaced.