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Dishwasher Won't Latch

The part(s) or condition(s) listed below for the symptom Dishwasher won't latch are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Dishwasher won't latch

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Cause 1Door Hinge

If the door hinges are damaged, the door won’t be able to latch properly. Inspect the door hinges for damage. If a hinge is bent or broken, replace it.

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Cause 2Door Seal

A dishwasher door having trouble latching could be caused by a damaged or misaligned door seak. Confirm the seal is fully seated in its track and replace if necessary.

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Cause 3Door Spring

A dishwasher door spring is attached to a cable to prevent the door from dropping down when opened and to allow the door to be more easily closed and latched. If the door feels heavy when opened or falls quickly, a broken door spring or cable is likely the cause. If the damaged component is not replaced, the strain on the door hinge can lead to hinge failure which can result in the door not latching properly. It is recommended to replace both door springs at the same time to reduce uneven wear.

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Cause 4Door Latch

Inspect the door latch assembly for damage. If the door latch is broken, replace it. The door latch is not repairable—if it is broken, you must replace it.

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Cause 5Door Cable

A dishwasher door cable is attached to a spring to prevent the door from dropping down when opened and to allow the door to be more easily closed and latched. If the door feels heavy when opened or falls quickly, a broken door cable or spring is likely the cause. If the damaged component is not replaced, the strain on the door hinge can lead to hinge failure which can result in the door not latching properly. It is recommended to replace both door cables at the same time to reduce uneven wear.

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Cause 6Door Strike

Inspect the door strike assembly for damage. If the door strike is broken, replace it. The door strike is not repairable—if it is broken, you must replace it.

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Cause 7Rack Adjuster

A damaged rack adjuster can cause the dishrack to not be seated properly on the rails which can prevent the dishwasher door from latching properly. Inspect the rack adjusters to confirm they are intact and not damaged. Replace any damaged rack adjusters with new ones and ensure the dishrack can be fully pushed into the dishwasher.

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Cause 8Dishrack Roller

A broken or missing dishrack roller can cause the dishrack to not be seated properly on the rails which can prevent the dishwasher door from latching properly. Inspect all rollers to confirm they are intact and not damaged. Replace any missing or broken rollers with new ones and ensure the dishrack can be fully pushed into the dishwasher.

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Cause 9Hinge Cable

A dishwasher hinge cable is attached to a spring to prevent the door from dropping down when opened and to allow the door to be more easily closed and latched. If the door feels heavy when opened or falls quickly, a broken hinge cable or spring is likely the cause. If the damaged component is not replaced, the strain on the door hinge can lead to hinge failure which can result in the door not latching properly. It is recommended to replace both hinge cables at the same time to reduce uneven wear.

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Cause 10Hinge Bushing

A broken or missing hinge bushing can prevent the dishwasher door from closing and latching properly. Inspect both hinge bushings for damage and replace if necessary.

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Cause 11Door Gasket

A dishwasher door having trouble latching could be caused by a damaged or misaligned door gasket. Confirm the gasket is fully seated in its track and replace if necessary.

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